Quick Reference — Hope Church Bridgeport

Print this page and tape it to the tech booth wall.

Power-On Sequence

1. X32 mixer — switch on back right, wait 15 sec to boot
2. Furman power strip — turns on both amplifiers (mains + wedges)
3. Load scene — Scenes button → select Bilingual / English / CIEFC → Load
4. Open ProPresenter — should already be running on Mac Mini. When ProPresenter is on, the TVs turn on automatically.
5. Turn on wireless mics — check batteries, check signal on X32 meters

Soundcheck (Don't Skip This)

1. Line check — go channel by channel, have each person play/speak, confirm signal on meter
2. Gain stage — adjust gain knob so each channel's meter sits in green-to-yellow (-12 to -15 dB)
3. Check monitors — confirm P16s and 8-channel headphone splitter are working with musicians
4. Test playback — play a ProPresenter video to verify USB audio is coming through

Gain Staging — The One Rule

Keep channel meters in the green-to-yellow zone: -12 to -15 dB. (Watch how)

Set gain during soundcheck. Use faders (not gain) to adjust volume during service. Even gain = even mix for house, stream, and monitors.

X32 Console Layout

Right side — 8 DCA faders (always visible, any page) — mix from here during service:
1-Drums | 2-Keys | 3-Band | 4-Guitars | 5-Tracks | 6-Vocals | 7-Video/Music | 8-FX

ProPresenter — Running the Service

1. Macros should be on the first slide of each section (Worship macro, Sermon macro)
2. Click countdown video → starts the livestream
3. Advance slides with clicks or arrow keys
4. Click dismissal slide → ends the livestream

Top 5 Fixes

Scenes

Reload: Scenes button → scroll → Load → confirm

Shutdown Sequence

1. Click dismissal slide (ends livestream)
2. Mute all channels / pull faders down
3. Turn off wireless mic handhelds
4. Turn off Furman power strip (kills both amps)
5. Power off X32 (switch on back)
6. Leave Mac Mini ON — TVs will turn off automatically after about 5 minutes once ProPresenter is closed

Emergency Contacts

WiFi

Network: Hope Church Bridgeport | Password: HopeBridgeport816

Sunday Morning Checklist

Print this. Follow top to bottom. Check each box as you go.

30 Minutes Before Service

• X32 mixer — power switch on back right, wait 15 sec to boot
• Furman power strip — flip on (powers both amps)
• Load scene — Scenes button → scroll to Bilingual / English / CIEFC → Load → confirm
• Verify TVs are on — they turn on automatically with ProPresenter. All 4 remotes are next to the computer if needed.
• Open ProPresenter — should already be running; if not, open from dock
• Verify displays — all 4 TVs showing ProPresenter output (not "No Signal")
• Turn on wireless mics — check batteries, confirm signal on X32 meters
• PTZ camera — powered on, aimed at stage, preview visible in ProPresenter

Soundcheck (~15 min before)

• Line check — one channel at a time: have each person play/speak, confirm meter moves
• Gain stage — adjust gain knobs so each meter sits green-to-yellow (-12 to -15 dB)
• Monitors — confirm P16 users and headphone splitter users can hear themselves
• Test playback — play a ProPresenter video, confirm audio comes through house speakers
• Wireless batteries — fresh batteries in all active handhelds

Service Start

• Click countdown video in ProPresenter — this starts the YouTube livestream
• Verify stream — check YouTube on phone to confirm it's live (30-sec delay is normal)
• Watch DCA faders — mix from the 8 DCAs on the right side of the mixer:
  1-Drums | 2-Keys | 3-Band | 4-Guitars | 5-Tracks | 6-Vocals | 7-Video | 8-FX
• Sermon transition — when pastor comes up, pull DCA 8 (FX) down to kill reverb

After Service

• Click dismissal slide — this ends the YouTube livestream
• Mute all channels — pull faders down or hit mute
• Turn off wireless mic handhelds — save batteries
• Turn off Furman — kills both amplifiers
• Power off X32 — switch on back
• Turn off all TVs — remotes or power buttons
• Leave Mac Mini ON — it stays running

Something Wrong?

Emergency Contacts

Audio Operator Guide

This guide is for whoever is running sound on the Behringer X32. If you've never mixed before, watch this getting started video from Sweetwater and then follow the steps in order and you'll be fine. The system is set up so that most of the hard work is already done — you just need to load the right scene, do a line check, and keep an eye on levels.

Opening Up — Power-On Sequence

1. Turn on the X32 mixer — power switch on the back right. Wait about 15 seconds for it to fully boot (screen lights up, faders reset).
2. Turn on the Furman power strip — it's in the tech booth. This powers up both amplifiers at once:
   • The QSC amp for the main house speakers (JBL columns)
   • The stage wedge monitor amplifier
3. Load the correct scene — see below.

Why this order? Mixer on first so it's ready and stable before the amps come online. This avoids pops or transients hitting the speakers.

Loading a Scene

Each service has its own saved scene on the X32. The scene sets everything — channel assignments, EQ, effects, routing, monitor mixes — so you don't need to build from scratch.

To load a scene:

1. Press the Scenes button on the X32 (top right area of the console)
2. Use the encoder knob to scroll to the correct scene
3. Press Load, then confirm

Once the scene loads, all your channel assignments, bus routing, effects, and monitor mixes snap into place.

Know Your Console — X32 Page Layout

The X32 has four pages of faders. Use the Layer buttons on the left side of the console to switch between them.

Full Channel Map

DCA Faders — Your Main Mixing Surface

The right side of the mixer always shows 8 DCA faders. These are visible on every page. During the service, this is where you should be mixing from — not the individual channel faders.

Each DCA controls a group of channels at once (see What is a DCA? — Drew Brashler for a deeper explanation):

Why DCAs instead of individual faders? Pull the Drums DCA down and every drum mic drops together, proportionally. Push the Vocalists DCA up and all vocals come up together. It's fast, clean, and you don't have to hunt for individual channels during a live service.

Key move — Effects DCA for speech: When the pastor comes up to speak, pull the Effects DCA down. This kills reverb on the vocals so speech sounds clean and dry. Push it back up when worship starts again. This one habit makes a big difference.

Bus Groups (Background — You Don't Mix From These)

The buses handle processing and grouping behind the scenes. They feed things like the monitor mixes, the livestream mix, and the effects processing. You'll see them on Page 4, but you generally don't need to adjust these during the service. The DCAs are your mixing surface; the buses are the plumbing.

Aux Outputs

The subwoofer runs through Aux 4, which is tied to Main Mono/Center. It follows the main L/R output, so when you adjust the main fader, the sub follows. You shouldn't need to touch Aux 4 separately.

Matrix Sends

Matrix 4 feeds the 8-channel headphone splitter. It takes the signal from Aux 1+2 and routes it out through the analog snake's quarter-inch aux outputs to the headphone splitter on stage. You shouldn't need to adjust this — it's set up in the scene. If the shared IEM mix needs tweaking, it's done through the matrix or the aux sends feeding it.

Microphone Inventory

Know what's available so you can assign inputs correctly:

Soundcheck — The Most Important Part

Good gain staging during soundcheck is the single thing that makes everything else work. If your inputs are balanced at the gain stage, you get an even mix for the house, an even mix for the livestream, and even mixes in the monitors — all at once.

Step 1: Line Check

Go through every active input one at a time. Have each musician play or speak into their mic while you check signal.

1. Switch to Page 1 (Band) — start with instruments
2. Ask the drummer to play. Watch the channel meter. You should see signal moving.
3. Move to bass, then guitars, then keys. One at a time.
4. Switch to Page 2 (Microphones) — check each vocal mic
5. Have each singer do a "check, check" into their mic
6. Check the pastor mic last

What you're looking for: Signal on the channel meter when they play/speak. If a channel shows nothing:

• Is the mic on? (wireless: check power + batteries)
• Is the cable connected at the snake on stage?
• Is the channel muted? (lit mute button = muted)

Step 2: Gain Staging

This is where the magic happens. For each active channel:

1. Have the musician play or sing at their normal performance volume — not whispering, not screaming
2. Watch the channel meter
3. Adjust the gain knob (top of the channel strip) until the meter sits in the green-to-yellow zone (-12 to -15 dB)

That's it. Green to yellow. Every channel.

• Too low (meter barely moving) → signal is weak everywhere — house, monitors, livestream all suffer
• Too high (meter hitting red) → clipping and distortion everywhere
• Green to yellow → the sweet spot that gives you headroom and a clean signal

Why this matters so much: The gain stage feeds everything downstream. House speakers, personal monitors, in-ear monitors, and the livestream mix all pull from the same input gain. If the input is balanced, all those outputs start from a good place. An even-looking board (all meters roughly in the same zone) means a generally good mix right off the bat.

Step 3: Set Fader Levels

After gain is set, use the faders to build your house mix. The faders are your volume controls during the service. Gain stays where you set it.

Soundcheck Checklist

• Every active channel shows signal during line check
• All channel meters sit in the green-to-yellow zone (-12 to -15 dB)
• Main L/R fader is at 0 dB (unity)
• Musicians confirm their monitors are working (see Musicians Guide)
• Wireless mic batteries are fresh
• ProPresenter playback audio is coming through (play a test video)

During Service

Where to Mix From

Use the DCA faders on the right side of the mixer. They're always visible regardless of which page you're on. This is your primary mixing surface during the service.

• Need more drums? Push DCA 1 (Drums) up.
• Vocals getting buried? Push DCA 6 (Vocals) up.
• Pastor coming up to speak? Pull DCA 8 (FX) down so reverb doesn't drown the speech.
• Band too loud during a quiet moment? Pull DCA 3 (Band) down.
• Keys need to come up? DCA 2 (Keys) — separate from the rest of the band.
• Video playback or walk-in music? DCA 7 (Video/Music).

You can still adjust individual channel faders if you need to (e.g., one guitar is louder than the other), but for broad mix moves, the DCAs are faster and cleaner.

What You're Watching

• Channel meters — should stay in the green-to-yellow zone
• Main L/R meters — overall mix level, also green-to-yellow
• DCA positions — your quick reference for the overall balance
• Mute buttons — a lit mute button means that channel is OFF

Common Tasks

If Something Sounds Wrong

For more detailed troubleshooting, see Troubleshooting.

USB Audio — Livestream and Playback

The X32's USB card connects to the Mac Mini running ProPresenter:

The livestream mix on Ch 1-2 is a separate mix from the house — it's pre-configured in the scene routing. You shouldn't need to adjust it unless something sounds wrong on the stream.

There's also a USB input on stage for plugging in a laptop or device for playback (backing tracks, special music, etc.). This comes into the X32 on Page 3.

Personal Monitoring

Musicians control their own monitor mixes. As the audio engineer, you generally don't need to touch these — but you should know how they work.

P16 Personal Monitors (3 Units)

Each P16 lets the musician adjust their own blend. If someone says "I need more of myself," they handle it on their P16. For a full guide on how musicians use the P16, see Musicians Guide.

8-Channel Headphone Splitter (Shared IEM Mix)

The 8-channel headphone splitter provides one shared in-ear mix for guitarists and vocalists who don't have a dedicated P16. One of the P16 units controls the mix that feeds the splitter. The signal path is: X32 Aux 1+2 → Matrix 4 → analog snake quarter-inch outs → headphone splitter on stage. Musicians plug their IEMs into the splitter using the Hosa headphone cables. Each person can turn their individual volume up and down.

All 8 outputs get the same mix. If everything is gain staged properly during soundcheck, they'll get an even mix of everything at unity — which is the whole point of getting gain right.

If the shared mix needs adjusting, it's done through the matrix send or the aux channels feeding it. Talk to Keith if you're unsure.

Shutting Down

1. Mute all channels or pull faders down
2. Turn off wireless mic handhelds — saves battery life
3. Turn off the Furman power strip — kills both amplifiers
4. Power off the X32 — switch on the back right
5. Coil any loose cables on stage

Leave the Mac Mini running. It stays on for ProPresenter and other services throughout the day.

Tips

• Don't touch gain during the service. Set it during soundcheck and leave it. Use faders for volume adjustments during the service — that's what they're for.
• Scenes are your safety net. If things get weird and you can't figure out what changed, reload the scene. It resets everything back to a known good state.
• The Mixing Station app lets you control the X32 from a phone or tablet over WiFi. Walk around the room during soundcheck to hear what the audience hears from different spots.
• For worship → speech transitions, get in the habit of pulling DCA 8 (FX) down when the pastor comes up, and pushing it back up when worship starts. It's the difference between a clean-sounding sermon and one that sounds like it's in a cave.
• Fresh batteries before every service. Don't gamble on wireless mics with half-dead batteries.

Video / Display Guide

This guide covers the physical display hardware, SDI video routing, and the PTZ camera. For ProPresenter content creation and streaming, see ProPresenter Guide.

Before Service

1. Mac Mini should already be on — it generally stays powered on. If the screen is dark, move the mouse to wake it.
2. TVs turn on automatically when ProPresenter is running — you don't need to power them on manually. All four remote controls are next to the computer in the booth if you need them.
3. Verify each display shows the ProPresenter output — you should see lyrics or the desktop background on each screen. If a screen says "No Signal," see the troubleshooting section below.
4. Check the PTZ camera — it should be powered on and aimed at the stage. The camera auto-tracks movement.

Checklist — Ready State

• Mac Mini is awake and ProPresenter is open
• All 4 displays are on and showing ProPresenter output
• PTZ camera is powered on and aimed at stage
• Camera preview is visible in ProPresenter

Display Map

Each display gets its SDI signal from the Blackmagic DeckLink Duo card in the StarTech chassis, converted to HDMI at the TV by an SDI-to-HDMI adapter.

PTZ Camera

The AVKANS PTZ camera is mounted on the back wall, center, facing the stage. It captures video for the livestream.

Key details:

• Primary connection: SDI output → DeckLink Duo SDI channel 4 (input)
• Backup connection: NDI over the network (if SDI fails)
• Audio is DISABLED on the camera — this is intentional. Livestream audio comes from the X32 mixer, not the camera mic. Enabling camera audio would cause feedback/echo.
• Auto-tracking: The camera uses AI to follow the speaker. It works automatically.

During Service

Displays and camera are mostly set-and-forget. The ProPresenter operator controls what appears on screen using macros and slides (see ProPresenter Guide for the full workflow). The macros automatically change what each display shows when switching between worship and sermon.

What You're Watching

• All 4 displays — should be showing ProPresenter content at all times during service
• Camera preview — visible in ProPresenter, should show the stage
• Confidence monitor — should show current + next slide (helps the worship team on stage)

If Something Looks Wrong

• "No Signal" on a display → see troubleshooting below
• Camera not showing in ProPresenter → check SDI cable at both ends, check that camera is powered on
• Wrong content on a display → the wrong macro may have fired, or screen assignments need checking (see ProPresenter Guide)

Troubleshooting "No Signal"

If a display shows "No Signal," work through these steps:

1. Is the TV on the correct input? Use the TV remote → Input/Source → select HDMI (the input connected to the SDI-to-HDMI adapter)
2. Is the SDI-to-HDMI adapter getting power? Most adapters have a small LED when powered. Check the USB power cable.
3. Is ProPresenter outputting to that screen? In ProPresenter: Screens menu → check that the output is assigned and enabled for that display.
4. Check the SDI cable — try reseating both ends (at the DeckLink card and at the SDI-to-HDMI adapter near the TV).
5. Still nothing? Try a different SDI output on the DeckLink to isolate whether it's the cable or the card.

After Service

• Leave the Mac Mini on — no need to shut it down
• TVs turn off automatically — when ProPresenter is closed, the TVs will power off on their own after about 5 minutes. If the Mac Mini reboots, the TVs won't shut off immediately, so don't worry about a brief restart.
• PTZ camera stays on — it draws minimal power and is ready for next service

Casting / Presenting

If someone wants to present from their own device (laptop, phone, tablet), they can cast directly to one of the TVs from their device. This works independently of ProPresenter.

Tips

• The SDI-to-HDMI adapters are the most common failure point. If a display stops working, check the adapter first.
• If ALL displays go out at once, the issue is likely the DeckLink card or ProPresenter, not the individual cables.
• The confidence monitor shows current AND next slides — this is by design so the worship team can see what's coming.

ProPresenter Guide

ProPresenter runs on the Mac Mini in the tech booth. It handles lyrics, slides, sermon content, and YouTube livestreaming. For display hardware and SDI routing, see Video Guide. If you're brand new, watch ProPresenter Interface & Basics for a 10-minute overview.

The ProPresenter operator is the person clicking slides during service. During the week, you're also the person building the playlist.

Building the Playlist (Before Sunday)

Do this earlier in the week — not Sunday morning. Give yourself time to fix missing songs or adjust slides.

Step 1: Create a New Playlist

1. Open ProPresenter on the Mac Mini
2. File → New Playlist (or click the + icon in the playlist panel)
3. Name it with the date and service — e.g., "2026-02-23 English"

Step 2: Import from Planning Center

1. Go to ProPresenter → Planning Center (in the menu or sidebar)
2. Find the upcoming service
3. Select it — ProPresenter pulls in the songs and service order
4. Songs already in your library import automatically. Missing songs show as "not found."

Step 3: Find Missing Songs

If a song isn't in your library:

1. Click the search bar in ProPresenter — it automatically opens a CCLI / SongSelect search window
2. Search by song title
3. When you find the right song, don't click Import yet
4. Click the Edit button first — this lets you review and adjust the slides before they come into your library
5. In the editor, check that:
   • Lyrics are correct and complete
   • Slides aren't too crowded (reflow if needed)
   • Sections are labeled properly (Verse 1, Chorus, Bridge, etc.)
6. Once you're happy with it, then click Import

This way the song comes into your library clean and ready to use, instead of importing a mess you have to fix later.

Note: CCLI/SongSelect is currently using Keith's account. Hope Church needs to get their own CCLI subscription.

Step 4: Set Up Worship Song Arrangements

For worship songs, ProPresenter has an arrangement flow that controls the order of sections (Verse 1 → Chorus → Verse 2 → Chorus → Bridge → etc.).

1. Click the arrangement icon on the presentation title bar (looks like a list/flow icon)
2. This opens the arrangement window
3. You can select which arrangement of the song you're singing (some songs have multiple saved arrangements)
4. The window shows the different groups (Verse, Chorus, Bridge, Tag, etc.) for that arrangement
5. Drag the groups into the order your worship leader wants them
6. The slides in the main view will reorder to match

This is the best way to handle worship lyrics. Instead of duplicating slides or manually reordering, you just set the arrangement flow and ProPresenter handles it.

Step 5: Add Sermon Content

ProPresenter has built-in tools for sermon slides:

• Bible feature — type a reference (e.g., "John 3:16 NIV") and ProPresenter creates a formatted scripture slide
• Themes — pre-built slide designs:
  • Scripture theme (for Bible verses)
  • Bullet/quote theme (for sermon points and quotes)
  • List theme (for outlines or announcements)

Drag sermon slides into the playlist in the right order.

Step 6: Attach Macros to First Slides

This is what ties the whole system together. Each presentation section needs the right macro on its first slide.

1. Find the Worship macro in the macro panel
2. Drag it onto the first slide of the worship section in your playlist
3. Find the Sermon macro in the macro panel
4. Drag it onto the first slide of the sermon section

Now when you click that first slide during service, the macro fires automatically and reconfigures the displays and livestream look.

Macros — What They Do

Macros change the stage monitor layout and the livestream look in one click. They're already configured — you just need to make sure they're attached to the right slides.

"Worship" Macro

When this fires:

• Livestream shows camera + lyrics overlay
• Audience screens show lyrics with worship backgrounds
• Confidence monitor shows current + next slide for the band

"Sermon" Macro

When this fires:

• Livestream shows camera + sermon slides
• Audience screens show sermon content (scripture, bullet points)
• Confidence monitor shows current + next slide

The macros fire automatically when you click a slide that has one attached. You don't need to manually trigger them.

YouTube Livestreaming

Scheduling (Before Service)

A YouTube livestream needs to be scheduled before the service. This can be done anytime during the week. See Renewed Vision's RTMP streaming tutorial for a step-by-step walkthrough.

1. Log into YouTube Studio (worshipathopebridgeport@gmail.com)
2. Schedule a new livestream for the correct date and time
3. Each service needs its own scheduled stream (Spanish, English, CIEFC)

That's the only manual step. As long as auto-start and auto-topics are enabled in ProPresenter's streaming settings, the rest happens automatically.

Starting the Stream (During Service)

ProPresenter has a counter feature that automatically starts encoding when the countdown video plays. Here's what happens:

1. You click the countdown video slide
2. ProPresenter automatically begins encoding
3. ProPresenter links to the YouTube stream that matches the scheduled time slot
4. The countdown plays on the audience screens while the stream goes live

Ending the Stream

The last dismissal slide in the playlist ends the livestream. When you click it:

1. ProPresenter stops encoding automatically
2. The YouTube stream ends
3. The recording saves to YouTube automatically

So the flow is: Countdown video = stream starts → service happens → Dismissal slide = stream ends. The only thing you need to do ahead of time is schedule the YouTube Live.

If the Stream Doesn't Start

1. Is ProPresenter open and running?
2. Is a stream scheduled in YouTube for this service time?
3. Is the Mac Mini connected to WiFi? (Hope Church Bridgeport / HopeBridgeport816)
4. Try manually starting the stream in ProPresenter if the auto-start didn't fire

Running Slides During Service

What You're Doing

1. Click the first slide of the worship section — the Worship macro fires, displays and stream reconfigure
2. Advance slides as the worship leader sings — click the next slide or use arrow keys
3. Watch the confidence monitor — it shows current + next slide, so you can stay ahead of the worship leader
4. When the sermon starts, click the first sermon slide — the Sermon macro fires
5. Advance sermon slides as the pastor references them
6. Click the dismissal slide at the end to close out the stream

Common Tasks During Service

Smart Playlists

ProPresenter has smart playlists that automatically show content from folders on the Mac:

To use a background: drag it from the smart playlist onto a slide, or set it as a media background in the slide editor. New media dropped into the motion backgrounds folder appears automatically.

Media Sources

For worship backgrounds and motion graphics:

• Pro Content — built into ProPresenter (pre-installed library)
• Visual Revival — recommended external source

Download new media → drop it into Documents/motion backgrounds → it shows up in the Worship Backgrounds smart playlist.

After Service

1. The dismissal slide should have already stopped the livestream. If not, manually stop encoding in ProPresenter.
2. Save any changes to songs or slides you modified
3. Leave ProPresenter open — the next service may need it
4. Leave the Mac Mini on

Tips

• Build playlists mid-week. Sunday morning is too late to discover a missing song.
• Always use the arrangement flow for worship songs instead of manually reordering slides. It's faster and you can switch arrangements without rebuilding the whole thing.
• Always edit before importing from CCLI. It's much easier to fix slides before they're in your library than after.
• The reflow tool (Cmd+R on Mac) is your friend for adjusting how lyrics break across slides.
• If ProPresenter freezes or crashes, close and reopen it. Your playlist saves automatically.
• For ProPresenter tutorials and deeper features: renewedvision.com

Musician's Guide

This guide is for musicians on stage. It covers how to use your personal monitor (the Behringer P16) to control what you hear, and how to work with the in-ear monitor system.

You don't need to know how the whole sound system works. You just need to know how to adjust your own mix so you can hear what you need to hear.

Which Monitor System Are You On?

There are two monitor systems on stage. Check with the audio engineer or worship leader if you're not sure which one you're on.

Using the Behringer P16

The P16 is the small mixer sitting at your position on stage. It has 16 channels, each with its own knob. You use it to build your own personal mix — what you hear in your headphones or in-ears. Watch this quick tutorial from Worship Edge for a visual walkthrough.

The Basics

• Each channel on the P16 represents a different input (your instrument, other instruments, vocals, click, etc.)
• Turn a knob clockwise to hear more of that channel
• Turn a knob counter-clockwise to hear less
• The main volume knob (far right or labeled "Phones") controls your overall headphone/IEM volume

What's on Each Channel

Building Your Mix

When you first sit down:

1. Start with everything down — turn all knobs to minimum
2. Bring up your own channel first — find yourself and set a comfortable level. This is your anchor.
   • Drummer? Start with Ch 7-8 (Drums L/R)
   • Keyboardist? Start with Ch 12 (Korg) or Ch 13 (Yamaha)
   • Guitarist? Ch 10 (Acoustic) or Ch 11 (Electric)
   • Vocalist? Ch 1 (Lead Vocals) or Ch 2 (BG Vocals)
3. Add click — Ch 16 (Click). Essential if you need to stay locked to the tempo.
4. Add drums — Ch 7-8 (Drums L/R). Helps you stay in time.
5. Add vocals — Ch 1-2. Enough to follow the song, not so much it drowns your instrument.
6. Add other instruments as needed — less is usually more

Common Adjustments

Important Rules

• Don't touch the gain knobs on the X32 mixer. Your P16 only adjusts your personal mix. The gain on the mixer affects everyone — house speakers, livestream, and every other monitor. If you need more signal, talk to the audio engineer.
• Set your mix during soundcheck. Once the service starts, small adjustments only.
• Protect your ears. If you have to keep turning things up to hear, something else is too loud. Turn other things down instead.

Using the 8-Channel Headphone Splitter

If you're on the headphone splitter, your setup is simple:

1. Plug your headphones or in-ears into one of the 8 output jacks on the headphone splitter (it's near the mixer in the tech booth)
2. Adjust the volume knob for your output — this controls your individual volume
3. The mix itself is shared — everyone on the splitter hears the same blend, but at their own volume level

The P16 that feeds the splitter controls the overall mix. If you need the mix to change (more vocals, less drums, etc.), talk to the audio engineer or whoever is managing that P16. Keep in mind this changes the mix for everyone on the splitter, not just you.

Stage Wedge Monitors

The stage wedge speakers are controlled by one of the P16 units. If you're standing near a wedge and can't hear it (or it's too loud), talk to the audio engineer or worship leader.

Before Service

• Your P16 or IEM is powered on and you have audio
• You've built your personal mix during soundcheck
• Your instrument / mic is working and showing signal on the mixer
• You can hear the click track (if you use one)
• Your headphone / IEM volume is at a safe, comfortable level

If Something Isn't Working

For anything else, flag the audio engineer. They can help from the booth.

Tips

• Less is more. You don't need to hear everything at full volume. Start quiet and add only what you need.
• Your own instrument should be the loudest thing in your mix. If you can't hear yourself over everything else, you'll play harder to compensate, and that throws off the whole stage volume.
• In-ears isolate you from the room. You won't hear the house speakers or the audience. That's normal. Trust the audio engineer for the house mix — your job is just to play well with a good monitor mix.
• Don't pull one ear out during service. It makes you turn the other ear up louder to compensate, which is worse for your hearing. If you need to hear the room, turn your overall volume down instead.

PTZ Camera Guide

The AVKANS PTZ NDI HX3 camera is mounted on the back wall, center, facing the stage. It captures video for the YouTube livestream. Most of the time it runs on auto-tracking and you don't need to touch it — but if you need to adjust the shot, here's how.

Before Service

The camera should already be powered on (it stays on). Confirm:

• Camera power LED is on
• Camera is aimed at the stage (not stuck pointing at the ceiling or wall)
• ProPresenter shows the camera feed in its preview window

If the camera isn't showing in ProPresenter, check the SDI cable (Ch 4 on the DeckLink card) and make sure the camera has power.

Auto-Tracking

The camera has built-in AI tracking that follows the speaker automatically. When someone walks across the stage, the camera pans to follow them. This is the default mode — you don't need to enable it.

If auto-tracking stops working (camera stays stuck in one position):

1. Power cycle the camera — unplug power, wait 10 seconds, plug back in
2. Wait 30 seconds for it to boot
3. Auto-tracking should resume

Controlling the Camera via Web Browser

You can manually control the camera from any device on the church network (WiFi or wired).

How to Access

1. Open a web browser (Chrome, Safari, etc.)
2. Go to: http://10.1.10.176
3. Log in:
   • Username: admin
   • Password: admin123

You must be connected to the church WiFi (Hope Church Bridgeport / HopeBridgeport816) or plugged into the network switch to access this.

What You Can Do

Preset Positions

Presets let you save camera positions and recall them instantly. If presets have been configured:

• Preset 1 — Wide shot (full stage)
• Preset 2 — Center pulpit (sermon position)
• (Additional presets can be configured as needed)

To recall a preset: click the preset number in the web UI.
To save a new preset: move the camera to the desired position, then long-press the preset number.

Connections

Important Notes

• Camera audio is OFF. This is intentional. Livestream audio comes from the X32 mixer, not the camera mic. Don't enable camera audio — it will cause echo on the stream.
• Leave the camera on after service. It draws minimal power and boots slowly, so keeping it on avoids delays.
• The camera is mounted high. Don't try to physically adjust it — use the web interface instead.

Troubleshooting

Troubleshooting

Organized by symptom — what you see (or don't see), not what's technically wrong. Each section has a flowchart and a text walkthrough. Start at the top and work down.

No Audio from Speakers

Text walkthrough:

1. Is the X32 powered on? Power switch is on the back right.
2. Is the Furman power strip on? It powers both amplifiers (mains + wedges). Turn it on.
3. Is the correct scene loaded for today's service? If not, load it.
4. Is the main L/R fader up? Should be at the 0 dB mark (far right of the console).
5. Are the channel faders up for active inputs?
6. Are any mute buttons lit? Lit = muted. Press to unmute.
7. Can you see signal on the channel meters when someone speaks/plays? If no → check the physical cable at the snake on stage, check mic batteries.
8. If meters show signal but no sound → check the speaker cables running from the amps to the JBL column speakers.

No Video on Displays

Text walkthrough:

If ONE display is out:

1. Is the TV powered on? Try the remote or power button.
2. Is it on the correct input? Use TV remote → Input/Source → select the HDMI input where the SDI-to-HDMI adapter is connected.
3. Is the SDI-to-HDMI adapter powered? Look for a small LED. Check the USB power cable.
4. Still nothing? Reseat the SDI cable at both ends — at the DeckLink card in the booth and at the adapter near the TV.

If ALL displays are out:

1. Is the Mac Mini awake? Move the mouse.
2. Is ProPresenter running? Open it from the Dock if not.
3. Check ProPresenter → Screens menu — the outputs may need reassigning after a crash or update.

Livestream Not Working

Text walkthrough:

1. Is ProPresenter open and running? It needs to be open to encode the stream.
2. Is a stream scheduled in YouTube for this service time? Check YouTube Studio.
3. Is the Mac Mini connected to the internet? Check WiFi (network: Hope Church Bridgeport, password: HopeBridgeport816).
4. Is ProPresenter actively encoding? Look for the stream indicator in ProPresenter.
5. If encoding but no stream → manually start the stream in ProPresenter.
6. Is the PTZ camera showing in the ProPresenter preview? If not → check camera power and the SDI cable (ch 4) running to the DeckLink card.
7. If everything looks good locally → log into YouTube Studio and check for stream health errors.

Wireless Mic Not Working

Text walkthrough:

1. Is the handheld mic turned on? Power button is on the handle.
2. How's the battery? The Shure receiver shows battery level. If low, replace with fresh AA batteries.
3. Is the Shure receiver showing signal when you speak into the mic? If not, make sure the receiver is powered on and matched to the same channel as the handheld.
4. Is the X32 showing signal on the corresponding channel meter? If not, check the cable between the Shure receiver and the X32 input.
5. Is the channel muted? Lit mute button = muted. Press to toggle.
6. Is the fader up? It might have been pulled down.

Personal Monitor Issues

Text walkthrough:

P16 personal monitor (drummer, keyboard):

1. Is the P16 unit powered on? It gets power via the Ethernet cable — if it's dark, check that the Ethernet cable is connected at both ends (switch in booth, P16 on stage).
2. If powered on, the musician adjusts their own mix on the P16 knobs. Walk them through raising the channels they want to hear.

8-channel headphone splitter (guitarists, vocalists):

1. Is the headphone splitter powered on? It's near the mixer in the tech booth.
2. Are headphones plugged in to one of the output channels?
3. Is the individual volume knob turned up on that channel?
4. If still nothing, check the P16 that controls the splitter mix, or the X32 Aux bus level feeding it.

Stage wedges:

1. Wedge volume is controlled by one of the P16 units. Check that it's powered on.
2. Check the P16 levels.
3. Check that the wedge speakers are physically connected and powered.

Signal Flow

Each diagram shows how signal moves through the system. If something's broken, trace the chain — the problem is always somewhere along the path.

Audio Signal Flow

How audio flows: Instruments and mics on stage connect to the 24-channel analog snake that runs through the floor to the tech booth. Wireless mic receivers feed directly into the X32. The mixer routes audio to: main house speakers via the QSC amp (Main L/R), the subwoofer via Aux 4 (linked to Main M/C so it follows the mains), three P16 personal monitor mixes (drummer, keyboard, and wedge control — wedges go through their own amplifier), a shared IEM mix via Aux 1+2 → Matrix 4 → snake quarter-inch outs → 8-channel headphone splitter on stage (one P16 controls the mix, each person controls their own volume), and a stereo livestream mix to the Mac Mini via USB channels 1-2. ProPresenter playback audio returns from the Mac Mini on USB channels 3-4.

Video / Display Signal Flow

How video flows: ProPresenter on the Mac Mini sends output through the Blackmagic DeckLink Duo card, which sits in a StarTech PCIe chassis. Three SDI outputs go to the four displays — each converted to HDMI at the TV. The two side screens on the pillars are linked together on a single SDI channel. The PTZ camera feeds back into DeckLink channel 4 as an SDI input (with NDI over the network as a backup path). Camera audio is disabled to prevent feedback loops.

SDI Output Map

Livestream Signal Flow

How livestreaming works: The X32 sends a dedicated stereo livestream mix to the Mac Mini via the USB card (channels 1-2). The PTZ camera sends video via SDI channel 4 into the DeckLink Duo (NDI over the network is the backup if SDI has issues). ProPresenter combines audio and video, encodes the stream, and pushes it to YouTube Live via RTMP. Denise schedules streams in YouTube, and ProPresenter's calendar feature auto-starts encoding at the scheduled time.

Network Topology

Network layout: A network switch in the tech booth connects the Mac Mini, PTZ camera (for NDI video and camera control), and Ethernet runs to the stage for the P16 personal monitors. WiFi allows wireless control of the X32 via the Mixing Station app on a phone or tablet.

Quick Cards

Audio Quick Card

Scene: Scenes → Bilingual / English / CIEFC → Load

DCA Faders (right side — mix from here):
1-Drums | 2-Keys | 3-Band | 4-Guitars | 5-Tracks | 6-Vocals | 7-Video | 8-FX

Gain rule: Green-to-yellow on the meter (-12 to -15 dB). Set during soundcheck. Don't touch during service.

Pastor speaking? Pull DCA 8 (FX) down. Push back up for worship.

No sound? Furman on → X32 on → scene loaded → main fader at 0 dB → channels unmuted

Pages: 1-Band | 2-Mics | 3-Playback | 4-Buses (don't touch)

Video Quick Card

Displays:

Before service: TVs turn on automatically with ProPresenter → verify output on each screen. Remotes are next to the computer if needed.

"No Signal" on ONE screen:

1. Correct HDMI input on TV?
2. SDI-to-HDMI adapter has power LED?
3. Reseat SDI cable at both ends

"No Signal" on ALL screens: Wake Mac Mini → open ProPresenter → Screens → reassign

Streaming Quick Card

Start stream: Click countdown video in ProPresenter playlist
Stop stream: Click dismissal slide in ProPresenter playlist

Before service: Confirm YouTube Live is scheduled for the right date and time. As long as auto-start is on, ProPresenter handles the rest.

Stream not working?

1. Is YouTube stream scheduled? (check YouTube Studio)
2. Is Mac Mini on WiFi? (Hope Church Bridgeport / HopeBridgeport816)
3. Is ProPresenter open?
4. Try clicking countdown video again
5. Still nothing? Check ProPresenter → Settings → Streaming

Audio source: X32 USB Ch 1-2 (separate mix from house — already configured)
Video source: PTZ camera → SDI Ch 4 → DeckLink → ProPresenter